Network Printing Problems
Note
It is recommended that you use the HP LaserJet 2200 CD to install and
setup the printer on a network.
z
Print a self test/configuration page (see Self Test/Configuration
Page). If an HP JetDirect EIO print server is installed, printing a
Configuration page will also print a second page that will show
the network settings and status. If these pages do not print in
your language, see Printing Special Pages. Verify that all network
settings are properly configured. For more information on the
JetDirect self test/configuration page, see the HP JetDirect Print
Server Administrator’s Guide at
http://www.hp.com/support/net_printing.
z
Try printing the job from another computer.
z
To verify if a printer works with a computer, connect it directly to
a computer with a parallel or USB cable. Reinstallation of the
printing software will be necessary. Print a document from an
application that has printed correctly in the past. If this works,
then there may be a problem with the network.
z
See the HP JetDirect Print Server Administrator’s Guide at
http://www.hp.com/support/net_printing.
z
If the printer’s language was not set correctly, see Printing
Special Pages.
z
Contact your network administrator for assistance.
102 Chapter 4 Problem Solving
ENWW
Common Windows Problems