Chapter 4 Problem Solving 69
4
Problem
Solving
Overview
This chapter helps you troubleshoot printer problems in the
following areas:
z
Troubleshooting Checklist
z
Troubleshooting General Printing Problems
z
Printing Special Pages
z
Clearing Paper Jams
z
Solving Print Quality Problems
z
Wireless Printing Problems
z
Troubleshooting Control Panel Messages
z
Secondary Light Patterns
z
Network Printing Problems
z
Common Windows Problems
z
Common Macintosh Problems
z
Troubleshooting PostScript (PS) Errors
70 Chapter 4 Problem Solving
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Troubleshooting Checklist
If the printer is not responding properly, complete the following
checklist in order. If the printer does not pass a step, follow the
corresponding troubleshooting suggestions.